Working with People
Working with People teaches the fundamentals of providing positive supports and the crucial role of the Direct Care Worker / Direct Support Professional. This training provides the foundational principles of developing and strengthening supportive relationships as a strategy to reduce challenges; creating a launch pad for growth and healing.
Our Working with People training sets the groundwork for a Culture of Gentleness. Learn what a positive approach to support is, how it looks and the key principles that allow each of us the chance to be a positive presence in the lives of others.
Our Working with People training sets the groundwork for a Culture of Gentleness. Learn what a positive approach to support is, how it looks and the key principles that allow each of us the chance to be a positive presence in the lives of others.
Outcomes
Day 1
Elements of Safe and Valued are explored fully with:
Element of Positive Interactions is explored fully with:
Presence: How presence is communicated, paraverbal language
Words: Being intentional with our words, words that distance or connect us, perception.
Hands
Element of Demands is explored fully with:
Day 2
• I Learned, I wonder, I feel…activity
- Central Purpose of caregiving, Six Elements of a Relationship and the Four Tools
- Define Central Purpose of our role
- List and explain the Six Elements of a Relationship Building Plan
- Describe the use of the Four Tools
- Describe the History of A Culture of Gentleness + Video :from its beginnings with Dr. John McGee, The deinstitutionalization movement- recognizing the efforts of advocates like Dr. Michael Wilkins, Bernard Carabello and Geraldo Rivera in the Willowbrook Story
- The Six Elements:
Elements of Safe and Valued are explored fully with:
- Group Discussion Activity on Challenging Behaviors
- Emotional and Psychological Safety Breakout Group Activity
- Impact on Relationships
- The Intersection of Trauma and Loneliness + Video
- Safe + Valued = TRUST
- When to Nurture or when to Teach?
Element of Positive Interactions is explored fully with:
- Staying Engaged with the Person Supported
- Sympathy Vs. Empathy Video + Ways to Practice Empathy
- Connection Vs: Correction, Control, and Compliance
- The Four Tools:
Presence: How presence is communicated, paraverbal language
Words: Being intentional with our words, words that distance or connect us, perception.
Hands
Element of Demands is explored fully with:
- Demands Video + group chat
- Factors that influence our emotional temperature
- Steps for building positive relationships
- Applying the Central Purpose
- Steps for building a relationship + Video/Group Chat activity
Day 2
- Homework Assignment Debrief
- Element of Structure is explored fully with:
- Effective Planning
- Structure Planning Videos (x2) = Group Chat activity
- Embracing Structure
- Element of Transition is explored fully with:
- The morning routine group activity
- When change is unsafe
- Barriers to managing transitions
- Video: Structure for those receiving your services
- Applying Structure to Transitions: Handout Activity
- Responding to Challenges: Staying Gentle during Challenging Moments
- Applying the Six Elements: Group Scenario Activity
- Embracing Personal Growth
- I am Committed to my Commitment activity
• I Learned, I wonder, I feel…activity